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  Hi-Pure Net Service Guarantee  
 
 
· Best quality products
 

The products we sell are all developed, tested and strictly selected by top tier manufacturers and R&D institutes, hence they are the best products for our customers.

 

·Most favorable price

 

Besides using professionals to select products with strict standards, we also think on behalf of our customers and provide good quality products at fair prices.

 

·Safest shopping environment

 

Hi-Pure is certified by Hi TRUST as a “Global Security Certified Website” and Hi-Pure uses the VeriSign electronic transaction security certification service. It also supports VISA3D authentication. The shopping security of the web is thus greatly enhanced. Hence, in your ordering process, the safest communication mechanism will activate SSL (Secure Socket Layer) 128-bits encrypted data transmission and scramble your important data with complex mathematical calculations, and your shopping related data and personal information will be transmitted on the web securely and confidentially.

 

·Fastest Delivery Service

 

In order to deliver the product to you promptly, Hi-Pure Net chooses to work with professional logistics providers and delivery teams. Not only do we ask suppliers to ensure the quality of products during storage and delivery, we will also deliver the product to your designated location with the fastest speed.

(Note: please refer to “Overseas order and Payment” for overseas order and delivery)

 

·Most comprehensive customer service and after sales service

 

The professional customer service staff of Hi-Pure Net will resolve any product and on-line shopping questions for you with the greatest enthusiasm and fastest speed:

 
1.

You are welcome to write to our mailbox directly. The Customer Service Center will send a reply through e-mail within 1-2 working days after receiving your mail.
Please remember to fill in the correct e-mail address and contact number when you make inquiries. It will facilitate our communication and enable us to provide the data you need as soon as possible

   
2. Other than that, you can browse Hi-Pure Net to:
2-1.Inquire about the delivery status and transaction record of a product you purchased.
2-2.Search information with key words.
2-3. Refer to other customers’ frequently asked questions and their answers (FAQs).

 

 
 
 
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Hi-Pure Net uses secured 128-bit SSL electronic transactions, the same type of security used by banks. This is a global security certified website
Hi-Pure Biotechnology Co., Ltd. is a KNH incorporated company.Address: 27th Floor, No. 456, Hsinyi Road, Section 4, Taipei 11052 Taiwan
Telephone: 886-2-55551100 Fax: 886-2-55591100 Working hours: Monday to Friday AM 8:30-PM 5:30
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Hi-Pure, BLANC DE CHINE and O'BERON are registered trademarks of Kang Na Hsiung Enterprise in Taiwan and in other countries. All rights reserved.
Copyright Hi-Pure Biotechnology Co., Ltd. All rights reserved.